Privacy Policy

Who We Are

PTF Glass Ltd
Unit 12, West Leeds Industrial Park, 541 Stanningley Road, Leeds LS13 4EN
Company Registration No: 06492890
Email: sales@ptf-glass.co.uk
Phone: 0113 236 1203

For data protection enquiries, contact us at sales@ptf-glass.co.uk.

What Data We Collect

Information you provide to us

When you submit a quote request, trade account application, or general enquiry through our website or by phone/email, we may collect:

• Your name
• Email address
• Phone number
• Postal address or postcode
• Company name and registration details (for trade accounts)
• Trade references (for trade account applications)
• Product requirements and specifications
• Any other information you choose to include in your message

Information collected automatically

When you visit our website, we automatically collect:

• Google Analytics (GA4): Pages visited, time on site, device type, browser, approximate location (city-level), referral source. Data is anonymised and used for website performance analysis only.
• Google Tag Manager (GTM): Manages the loading of analytics and conversion tracking scripts. GTM does not collect personal data directly.
• Cookies: See our Cookie Policy for full details.

How We Use Your Data

We use your personal data for the following purposes:

We do not use your data for automated decision-making or profiling.

Form Processing

Our website forms are processed by Formspree, Inc. (formspree.io), a third-party form handling service based in the United States. When you submit a form on our website:

• Your form data is transmitted securely (HTTPS) to Formspree’s servers
• Formspree forwards the submission to us by email
• Formspree retains form submissions in accordance with their privacy policy
• Data transfer to the US is covered by Formspree’s data processing agreements

By submitting a form on our website, you consent to your data being processed by Formspree for the purpose of delivering your enquiry to us.

Who We Share Your Data With

We do not sell your personal data to third parties. We may share your data with:

• Formspree, Inc. — for form submission processing (see above)
• Google LLC — for analytics and advertising (anonymised data via GA4 and Google Ads)
• Our hosting provider (Krystal Hosting) — as part of website hosting infrastructure
• Credit reference agencies — for trade account credit checks (trade customers only, with your consent)
• Legal authorities — if required by law

Data Retention

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data (where applicable)
• Restrict processing of your personal data
• Object to processing based on legitimate interest
• Data portability — receive your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at sales@ptf-glass.co.uk or call 0113 236 1203.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

Cookies

For information about the cookies we use, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.